Let us help you

Do you need to report a fault or issue at the property you are renting? Please use the contact information below. Do you want to know more about our retail or office offerings? Get in touch with our contact persons.

Report a fault / Place an order

Type of request
Reported by*
E-mail*
Phone*
To help us assist you efficiently, please include as much information as possible in your request. For example: have you measured the temperature? Do you have radiators, and if so, do they feel cold or warm? How would you describe the ventilation in your premises? Which areas are affected and when did the issue occur?
To help us assist you as effectively as possible, please describe the issue in as much detail as you can. Please include the exact location, what the issue is, when you first noticed it, and whether it affects safety or accessibility. Feel free to attach photos.
To help us assist you efficiently, please include as much information as possible in your request. For example: the name of the person who will use the access card, the requested code, and the number of the card that is not working.
Cleaning the water trap is something tenants are expected to handle themselves. If the problem persists, it may indicate a blockage further down in the pipes, in which case we will assist. Please provide as much information as possible for faster assistance, for example which room is affected, how long the issue has been ongoing, and whether it is recurring.
To ensure we report the correct elevator, please provide the elevator number and the address where it is located. You can find this information on a label outside the elevator. Please also indicate when the issue occurred.
To help us assist you efficiently, please include as much information as possible in your request.
To help us assist you efficiently, please include as much information as possible in your request. For example: the address or a description of the location, as well as a photo of the graffiti.
To help us assist you efficiently, please include as much information as possible in your request. This may apply whether you are a customer or an internet service provider. For example, it may involve:
- You are a customer and have entered into an agreement with an internet service provider. (If so, please specify the name of the provider.)
- You are a customer wondering how to proceed to sign an agreement or get fiber installed.
- What is the planned date for the connection or installation?
- Is there a contact person for the agreement or the work? (Please include name and contact details.)
To help us assist you efficiently, please include as much information as possible in your request. For example: the room number, which part of the office it concerns, and when the issue occurred.
Enter elevator number
Door number/Entrance
Describe your issue here (one issue per report)*
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Looking to expand your retail business to the swedish market?

Sweden consistently ranks as one of the most competitive, productive, and globalized countries in the world. Vasakronan is the leading property company in Sweden regarding city retail premises.

Please contact us if you are looking for prime locations in Sweden’s major cities.
Jesper Örtengren will answer your questions regarding retail.

Jesper Örtengren
Business Development, Retail
070-871 13 66
031-743 42 13
jesper.ortengren@vasakronan.se

Find the perfect match

At Vasakronan, we continuously research and develop new solutions for premises. Daily contact with thousands of customers and many years of experience in office development gives us a unique insight into how to create attractive offices and retail premises.

Flexibility is central and we offer a palette of office solutions that meet varied customer needs. In addition, we maintain close dialogue with customers and can assist with valueadding services, such as advice on workplace strategy, office services, waste management and bicycle servicing.

Do you want to know more about how we can help you find the best office location for your business?

Please contact our leasing managers for more information or read more about our office offerings

We keep things simple

Urban planning, construction projects, workplace strategy, retail trends, and how to run a business in a sustainable manner. We have a lot of things to talk about and we are more than willing to do just that. But only about the things we know.

We do not know everything, but we are fast when it comes to directing you to the right person in our organization. Do not hesitate to give us a ring or drop us a line should you have any queries at all.

Rebecca L Thorell
Head of Corporate Communications

072-222 15 09
08-566 205 09
rebecca.liljebladh-thorell@vasakronan.se

Let us help you

On this page:

Customer service

Submit a Fault Report or Service Request

Report a fault / Place an order

Looking to expand your retail business to the swedish market?

Find the perfect match

We keep things simple